Healthcare Front Desk & Billing Specialist

South Central Regional Medical Center; Laurel (MS); On-site; USD 27,000 - 38,000; Full time

Job summary

South Central Regional Medical Center in Laurel, MS seeks a Patient Experience Specialist to support front desk operations and patient intake. The role focuses on greeting patients, verifying information, scheduling, and handling co-pays with courtesy and accuracy.

The ideal candidate will have at least 2 years of healthcare admin experience, proficient typing (30 wpm) and basic computer skills, and a commitment to exceptional patient service in a HIPAA-compliant environment.

Qualifications

• 2+ years of healthcare administrative experience.
• Must be able to type 30 wpm; Ability to read, write and understand verbal and written instructions; Basic computer skills.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using EMR.
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information accurately in the system.
• Maintain a clean, welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks.
• Ensure patient confidentiality and HIPAA compliance.

Skills

Healthcare admin

Typing 30 wpm

Basic computer skills

Job description

South Central Regional Medical Center in Laurel, MS seeks a Patient Experience Specialist to support front desk operations and patient intake. The role focuses on greeting patients, verifying information, scheduling, and handling co-pays with courtesy and accuracy.

The ideal candidate will have at least 2 years of healthcare admin experience, proficient typing (30 wpm) and basic computer skills, and a commitment to exceptional patient service in a HIPAA-compliant environment.