Dermatology Front Desk Experience Specialist

Scrmc; Mississippi; Hybrid; USD 28,000 - 38,000; Full time

Job summary

South Central Regional Medical Center in Laurel, MS is seeking a friendly, detail-oriented Patient Experience Specialist to join our dermatology team. This entry-level role supports administrative duties, manages patient flow, and ensures a welcoming front desk experience.

The ideal candidate is organized, punctual, and passionate about helping patients in a healthcare setting. The position involves greeting patients, answering phones, scheduling via EMR, verifying insurance, collecting

Qualifications

• Typing speed of 30 words per minute or greater.
• Basic reading, writing and comprehension of instructions.
• Fundamental computer skills and familiarity with office software.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using EMR systems.
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information accurately in the system.
• Maintain a clean, welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks as needed.
• Ensure patient confidentiality and HIPAA compliance.

Skills

Typing 30 wpm

Job description

South Central Regional Medical Center in Laurel, MS is seeking a friendly, detail-oriented Patient Experience Specialist to join our dermatology team. This entry-level role supports administrative duties, manages patient flow, and ensures a welcoming front desk experience.

The ideal candidate is organized, punctual, and passionate about helping patients in a healthcare setting. The position involves greeting patients, answering phones, scheduling via EMR, verifying insurance, collecting