Patient Experience Front Desk Coordinator

Athletico; Chantilly (VA); On-site; USD 20,664 - 32,373; Full time

Benefits offered by this job

Medical & Rx, Dental and Vision

15 days PTO

Retirement 401(k) with company match

Job summary

Athletico is seeking a Patient Experience Coordinator in Chantilly, Virginia. The role involves ensuring seamless patient intake and financial processes, delivering exceptional front-office experiences, and collaborating closely with clinical teams.

Qualifications include a high school diploma and 1-2 years of customer service experience. Comprehensive benefits are offered from day one, including medical, dental, and 15 days PTO.

Qualifications

• 1-2 years of customer service required.
• 1-2 years of healthcare administration preferred.

Responsibilities

• Deliver an exceptional front-office experience.
• Accurately complete patient intake and registration.
• Educate patients on financial responsibilities.

Skills

Excellent customer service skills

Proficient with MS Office, Outlook, and Excel

Knowledge of healthcare insurance benefits

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Athletico is seeking a Patient Experience Coordinator in Chantilly, Virginia. The role involves ensuring seamless patient intake and financial processes, delivering exceptional front-office experiences, and collaborating closely with clinical teams.

Qualifications include a high school diploma and 1-2 years of customer service experience. Comprehensive benefits are offered from day one, including medical, dental, and 15 days PTO.