Patient Experience Coordinator — Front Desk & Scheduling

Athletico; Edmond (OK); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Athletico is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance, delivering a seamless front‑office experience. You will support data integrity, compliance, and revenue cycle performance while collaborating with clinic teams.

Ideal candidates have 1–2 years in customer service, familiarity with EMR/EHR systems, and strong Microsoft Office skills. This is a full‑time, on‑site role with comprehensive benefits.

Qualifications

• High school diploma or GED required.
• 1-2 years of customer service experience.
• Healthcare administration experience preferred.

Responsibilities

• Greet patients and deliver a positive front‑office experience.
• Complete patient intake, insurance eligibility, and authorization checks.
• Educate patients on financial responsibilities and payment options.
• Collect time-of-service payments and meet collection targets.
• Manage clinic scheduling and maintain data accuracy across systems.

Skills

Customer service

Communication

Data entry

Education

High School Diploma

Tools

EMR/EHR

Scheduling software

Microsoft Office

Job description

Athletico is seeking a Patient Experience Coordinator to ensure accurate patient intake and financial clearance, delivering a seamless front‑office experience. You will support data integrity, compliance, and revenue cycle performance while collaborating with clinic teams.

Ideal candidates have 1–2 years in customer service, familiarity with EMR/EHR systems, and strong Microsoft Office skills. This is a full‑time, on‑site role with comprehensive benefits.