Patient Experience Front Desk Coordinator

Trinity Health Corp.; Bloomfield Township (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Day-one benefits

Career growth opportunities

Supportive team culture

Meaningful work

Job summary

Trinity Health Corp. in Ohio is seeking a patient-focused Medical Receptionist to join our team. You will be the first point of contact for patients, handling check-in, registration, insurance verification, scheduling, and phones while supporting smooth office operations.

This on-site role offers day shifts, entry-level opportunities, day-one benefits, and a collaborative, mission-driven culture. We value compassionate communication, attention to detail, and teamwork as we deliver quality

Qualifications

• High School Diploma or GED required.
• 1–2 years of medical or customer service experience preferred.
• Course work in insurance or billing is a plus.

Responsibilities

• Greet patients and visitors professionally and compassionately.
• Check-in patients, verify registrations and insurance.
• Schedule and manage appointments.
• Answer phones and route messages.
• Collect payments and support billing processes.
• Assist with MyChart and patient communications.
• Maintain patient records and day-to-day office operations.
• Collaborate with providers and clinical staff to ensure smooth patient experience.

Skills

Customer service

Communication

Phone etiquette

Teamwork

Education

High School Diploma or GED

Tools

MyChart

Job description

Trinity Health Corp. in Ohio is seeking a patient-focused Medical Receptionist to join our team. You will be the first point of contact for patients, handling check-in, registration, insurance verification, scheduling, and phones while supporting smooth office operations.

This on-site role offers day shifts, entry-level opportunities, day-one benefits, and a collaborative, mission-driven culture. We value compassionate communication, attention to detail, and teamwork as we deliver quality