Patient-Centric Medical Front Desk Specialist

Trinity Health Corp.; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

Trinity Health in the United States seeks a friendly receptionist to support office operations and ensure smooth patient flow. You will greet visitors, answer phones, schedule appointments, and perform pre-registration tasks.

This role requires strong communication, attention to detail, and the ability to maintain patient confidentiality. High school diploma and prior office experience are preferred; training is provided to ensure accurate billing and responsive service.

Qualifications

• High school graduate or equivalent, business school or formal secretarial training a plus.
• One to two years’ experience preferred.
• Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

Responsibilities

• Promote a healthy work environment.
• Schedule appointments on provider schedules.
• Review schedules based on provider preference lists and update appropriately.
• Collaborate and communicate regularly with management regarding goals, needs/concerns.
• Pre-registration.
• Reviewing revenue reports to ensure charges are billed appropriately.
• Collect co pay/balances due for each patient.
• Checking in patients for appointments.
• Checking out patients for appointments.
• Phone support – Incoming and outgoing phone calls.
• Scanning and faxing documentation.
• Confirmation phone calls.

Skills

Communication skills

Customer service

Office software

Telephone handling

Education

High school diploma

Job description

Trinity Health in the United States seeks a friendly receptionist to support office operations and ensure smooth patient flow. You will greet visitors, answer phones, schedule appointments, and perform pre-registration tasks.

This role requires strong communication, attention to detail, and the ability to maintain patient confidentiality. High school diploma and prior office experience are preferred; training is provided to ensure accurate billing and responsive service.