Patient Experience Front Desk Coordinator

MyEyeDr

Ashville (OH)

Presencial

USD 32 000 - 40 000

Tempo integral

há 23 horas

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Resumo da oferta

MyEyeDr. is seeking a Patient Service Coordinator to enhance the patient experience at the front desk during check-in and check-out. Training will be provided to learn the optical industry and deliver best-in-class service to patients.

The role reports to the Office General Manager with some weekend and evening shifts required in a fast-paced, patient-focused environment. Join a collaborative team dedicated to helping patients see and live their best lives.

Qualificações

Experience in a front desk, reception, or customer-facing role supporting administrative duties.
Strong organizational and multitasking abilities under pressure.
Excellent communication and patient-service mindset.
Computer-savvy with basic office software.

Responsabilidades

Provide personalized check-in/out experience for patients and ensure a timely, positive visit.
Verify insurance and educate patients on options during check-in/out.
Assist with appointment confirmations and patient outreach with Doctor availability.
Multitask by managing phone lines, greeting patients, scheduling, and supporting staff as needed.
Collaborate with doctors and team to deliver a seamless patient experience.