Front Desk & Patient Experience Coordinator

MyEyeDr.; Independence (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

MyEyeDr. is seeking a Patient Service Coordinator to deliver a warm, efficient front desk experience at check-in and check-out. You will learn about insurance options, support appointment reminders, and assist office staff while providing excellent patient care.

Join a fast-paced eye care team where training is provided. Weekend and evening shifts may be required as part of a collaborative office environment focused on helping patients see clearly and live their best lives.

Qualifications

• Experience in a front desk, reception, or customer-facing role supporting administrative duties.
• Organized and able to manage multiple tasks under pressure while delivering great service.
• Friendly, patient-centric, and willing to collaborate with team members.
• Excellent oral and written communication skills.

Responsibilities

• Provide patients a personalized check-in/check-out experience.
• Verify and explain insurance options to patients at check-in/out.
• Assist with appointment confirmations and outreach based on doctor availability.
• Multitask by answering phones, greeting patients, and supporting office staff.

Skills

Front desk experience

Organized

Customer service

Communication

Flexible team player

Job description

MyEyeDr. is seeking a Patient Service Coordinator to deliver a warm, efficient front desk experience at check-in and check-out. You will learn about insurance options, support appointment reminders, and assist office staff while providing excellent patient care.

Join a fast-paced eye care team where training is provided. Weekend and evening shifts may be required as part of a collaborative office environment focused on helping patients see clearly and live their best lives.