Patient Experience Front Desk Concierge - Part-Time

RR Donnelley; Yukon (OK); On-site; USD 19,000 - 25,000; Part time

Job summary

Plymouth Physical Therapy Specialists is seeking a front desk receptionist to join our growing team. The ideal candidate will be organized, detail-oriented, and able to handle a multi-line phone system while greeting patients with a welcoming presence.

Responsibilities include patient data entry, insurance verification, obtaining authorizations, collecting co-pays, scheduling, answering phones, and supporting the Director and Practice Manager. Clinic hours are 6 AM–7 PM with some Saturdays.

Qualifications

• Computer proficiency
• Excellent organizational and problem solving skills
• Excellent customer service and interpersonal communication skills
• High level of accuracy and attention to detail
• Ability to work independently and in a team
• Ability to multitask and prioritize responsibilities

Responsibilities

• Enter new patient demographics and update information in the billing system
• Obtain insurance information as required by office policies
• Verify insurance benefits and obtain authorizations as needed
• Collect co-pays and balances per office policies
• Review forms for accuracy and completeness
• Schedule patient appointments at check-out
• Answer phones and transfer to appropriate staff
• Maintain a clean and orderly waiting area
• Adhere to HIPAA regulations and guidelines
• Assist the Director and Practice Manager with additional tasks

Skills

Computer proficiency

Organization skills

Customer service

Attention to detail

Independent & team work

Multitasking & prioritization

Job description

Plymouth Physical Therapy Specialists is seeking a front desk receptionist to join our growing team. The ideal candidate will be organized, detail-oriented, and able to handle a multi-line phone system while greeting patients with a welcoming presence.

Responsibilities include patient data entry, insurance verification, obtaining authorizations, collecting co-pays, scheduling, answering phones, and supporting the Director and Practice Manager. Clinic hours are 6 AM–7 PM with some Saturdays.