Receptionist

RR Donnelley; Yukon (OK); On-site; USD 19,000 - 25,000; Part time

Job summary

Plymouth Physical Therapy Specialists is seeking a front desk receptionist to join our growing team. The ideal candidate will be organized, detail-oriented, and able to handle a multi-line phone system while greeting patients with a welcoming presence.

Responsibilities include patient data entry, insurance verification, obtaining authorizations, collecting co-pays, scheduling, answering phones, and supporting the Director and Practice Manager. Clinic hours are 6 AM–7 PM with some Saturdays.

Qualifications

• Computer proficiency
• Excellent organizational and problem solving skills
• Excellent customer service and interpersonal communication skills
• High level of accuracy and attention to detail
• Ability to work independently and in a team
• Ability to multitask and prioritize responsibilities

Responsibilities

• Enter new patient demographics and update information in the billing system
• Obtain insurance information as required by office policies
• Verify insurance benefits and obtain authorizations as needed
• Collect co-pays and balances per office policies
• Review forms for accuracy and completeness
• Schedule patient appointments at check-out
• Answer phones and transfer to appropriate staff
• Maintain a clean and orderly waiting area
• Adhere to HIPAA regulations and guidelines
• Assist the Director and Practice Manager with additional tasks

Skills

Computer proficiency

Organization skills

Customer service

Attention to detail

Independent & team work

Multitasking & prioritization

Job description

Job Description

Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal candidate will be detail-oriented, able to handle a multi-line phone system, and multi-task in a fast-paced environment, all while maintaining a welcoming presence with patients as the first greeter. The position will involve customer service, insurance verification, data entry, and overseeing day-to-day operations.

Responsibilities

• Obtains and enters new patient demographics; updates patient information, as necessary in the computer system to maintain accuracy for billing.

• Obtains insurance information; as required by office policies.

• Verify insurance benefits/obtain authorizations as needed to process patient for services

• Collects all co-pays and balances, as required by office policies.

• Reviews all forms for accuracy and completion according to office policies.

• Schedules patient appointments at check-out.

• Answers phones and transfers to appropriate staff.

• Maintains a clean and orderly waiting area.

• Adheres to HIPAA regulations and guidelines.

• Completes additional tasks to assist the Director and Practice Manager as necessary.

Qualifications

• Computer proficiency

• Effective organization skills and problem solving skills

• Excellent customer service skills, interpersonal and communication skills

• High level of accuracy and attention to detail

• Ability to work effectively independently as well within a team setting

• Ability to multitask and prioritize responsibilities

Additional Information

Hours

• 20-30 hours per week

• Clinic hours are from 6 AM to 7 PM

• Some Saturdays may be required