Patient Experience Front Desk - Clinic Concierge

Community-Medical-Centers,-Inc.; Lodi (CA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, & Vision benefits

401(k) with company match

10 paid sick days/12 holidays

Flexible spending account

Life Insurance

Short/Long Term Disability

Gym Membership discount

Job summary

Community Medical Centers is seeking a Front Office Receptionist to join our care team at multiple clinic sites. You will greet patients, assist visitors, answer calls, and guide them to the appropriate department, ensuring a friendly and efficient check-in experience.

Responsibilities include registering patients in the Electronic Health Record, scheduling appointments via phone or text, verifying insurance, and supporting empanelment and team-based care initiatives while upholding HIPAA and

Qualifications

• High school diploma or GED required.
• Minimum one year of full-time receptionist experience or one year in a customer service role.
• Typing speed of 35 wpm with a preferred typing certificate.

Responsibilities

• Greet patients/visitors and direct to appropriate departments.
• Register patients in the Electronic Health Record system.
• Schedule, reschedule, and confirm appointments via phone, in person, or text.
• Answer phones, screen calls, and route inquiries to the proper staff.

Skills

Typing 35 wpm

Customer service

Computer literacy

Phone etiquette

HIPAA privacy

Education

High school diploma or GED

Tools

Electronic Health Record (EHR) systems

Microsoft Office

Job description

Community Medical Centers is seeking a Front Office Receptionist to join our care team at multiple clinic sites. You will greet patients, assist visitors, answer calls, and guide them to the appropriate department, ensuring a friendly and efficient check-in experience.

Responsibilities include registering patients in the Electronic Health Record, scheduling appointments via phone or text, verifying insurance, and supporting empanelment and team-based care initiatives while upholding HIPAA and