Patient-Experience Doctor Technician (Optometry)

Now Optics; California (MO); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Paid time off

Professional development

Employee Assistance Program

Job summary

Physicians Eyecare Group is seeking a Doctor Technician to enhance the patient experience at their retail store. In this role, you will deliver exceptional customer service, effectively manage patient records, and collaborate with the clinical and retail teams to achieve operational goals.

This position requires at least 1 year of customer service experience and an associate’s degree or advanced certification.

Qualifications

• 1+ year of experience in customer service.
• Ability to multitask and prioritize in a team environment.
• Skills to communicate effectively with diverse groups.

Responsibilities

• Provide outstanding customer service to patients.
• Collaborate with team members to achieve store goals.
• Maintain patient records confidentially in compliance with HIPAA.

Skills

Customer service

Multitasking

Communication

Microsoft Suite 365

Optical experience

Education

Associate’s degree or advanced certification

Job description

Physicians Eyecare Group is seeking a Doctor Technician to enhance the patient experience at their retail store. In this role, you will deliver exceptional customer service, effectively manage patient records, and collaborate with the clinical and retail teams to achieve operational goals.

This position requires at least 1 year of customer service experience and an associate’s degree or advanced certification.