Patient Experience Coordinator - Wellness Clinic (Contract)

Rejuvenate Health and Wellness; Anchorage (AK); On-site; USD 38,000 - 60,000; Full time

Job summary

Rejuvenate Health and Wellness in Anchorage, AK seeks a Patient Experience Coordinator to welcome patients, manage check-in/out, and support front desk operations. You will schedule appointments, update records, and liaise with clinical staff to ensure smooth patient flow.

The role emphasizes friendly communication, discretion, and a professional, organized reception environment. This on-site contract position requires strong multitasking, basic medical terminology, and proficiency with

Qualifications

• Greeting patients and managing check-in and check-out.
• Answering and directing phone calls.
• Scheduling and confirming appointments.
• Updating patient information and coordinating with clinical staff.
• Maintaining a professional front desk environment.
• Resolving patient concerns with courtesy and discretion.

Responsibilities

• Greet patients and manage check-in and check-out.
• Schedule and confirm appointments; update patient information.
• Answer and direct phone calls; coordinate with clinical staff.
• Provide clear communication about services and procedures.
• Support timely and accurate patient flow.
• Maintain front desk environment and handle basic administrative tasks.

Skills

Phone etiquette

Communication skills

Appointment scheduling

Medical terminology

Confidentiality

EMR software

Organizational skills

Education

High school diploma or equivalent

Medical administration certification (preferred)

Tools

Scheduling software

EMR systems

Email/calendar tools

Job description

Rejuvenate Health and Wellness in Anchorage, AK seeks a Patient Experience Coordinator to welcome patients, manage check-in/out, and support front desk operations. You will schedule appointments, update records, and liaise with clinical staff to ensure smooth patient flow.

The role emphasizes friendly communication, discretion, and a professional, organized reception environment. This on-site contract position requires strong multitasking, basic medical terminology, and proficiency with