Patient Experience Concierge (Front Desk)

Providence Health & Services; Anchorage (AK); On-site; USD 28,000 - 42,000; Part time

Job summary

Providence Alaska Medical Center in Anchorage seeks a Patient Services Specialist to be the first point of contact for patients and visitors, in person or by phone. You will support patient satisfaction with courteous, accurate service and help coordinate appointments and intake.

This part-time role offers training and growth within Providence's patient-centered culture, with benefits and opportunities across a large health system.

Qualifications

• 1 year customer service experience or successful Providence internship.
• Experience with medical terminology is preferred.
• Familiarity with electronic medical records (EMR) and/or computerized billing systems is preferred.

Skills

Customer service

Job description

Providence Alaska Medical Center in Anchorage seeks a Patient Services Specialist to be the first point of contact for patients and visitors, in person or by phone. You will support patient satisfaction with courteous, accurate service and help coordinate appointments and intake.

This part-time role offers training and growth within Providence's patient-centered culture, with benefits and opportunities across a large health system.