Patient Experience Coordinator - Medical Office

Denali Healthcare Specialist; Wasilla (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

GetHired, Inc. in Alaska is seeking a full-time Administrative Assistant for a busy medical practice. You will be the face of the office, handling front-desk duties, scheduling, and data entry.

The ideal candidate has a high school diploma, strong communication and organizational skills, and basic medical terminology knowledge. Experience in healthcare is preferred, and you will work Monday through Friday.

Qualifications

• High school diploma is required
• Professional appearance and courteous demeanor
• Excellent written and verbal communication skills; good computer skills
• Effective organizational and time-management skills
• Knowledge of basic operation of medical practice; medical terminology
• Prior healthcare experience preferred

Responsibilities

• Greets, welcomes and directs patients, visitors, and healthcare professionals; answers calls and processes mail and faxes
• Schedules appointments for consultations, diagnostics, and follow-ups
• Registers patients; verifies demographics and insurance data; collects medical information
• Creates and maintains patient charts; ensures accuracy and security
• Verifies insurance benefits and obtains pre-authorizations; explains fees and collects copayments
• Directs patient flow and educates on clinical protocols and testing procedures; obtains informed consent
• Communicates with referring physicians and other healthcare professionals for continuity of care
• Procures supplies and maintains equipment; ensures safe working environment

Skills

Excellent written and verbal comms

Good computer skills

Organizational and time-management

Professional appearance

Education

High school diploma

Job description

GetHired, Inc. in Alaska is seeking a full-time Administrative Assistant for a busy medical practice. You will be the face of the office, handling front-desk duties, scheduling, and data entry.

The ideal candidate has a high school diploma, strong communication and organizational skills, and basic medical terminology knowledge. Experience in healthcare is preferred, and you will work Monday through Friday.