Patient Experience Coordinator - Scheduling & Front Desk

NY099 IVYREHAB NETWORK INC; Newport News (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability insurance

EAP + discount program

401(k) with company match

PTO days

Job summary

Ivy Health is seeking a Patient Coordinator in Newport News, VA, to welcome patients and support front office operations. You will manage registration, scheduling, and records, ensuring a seamless connection between patients and clinicians.

The role emphasizes customer service, accuracy, and teamwork in a growing practice that delivers physical therapy, occupational therapy, speech therapy, and ABA services.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and multi‑tasking in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for patients and families.
• Handle patient registration and scheduling, ensuring accurate records.
• Support front office operations and coordinate between patients and clinical team.

Skills

Administrative experience

MS Office

Time management

Multi-tasking

Tools

Excel

Word

Outlook

Job description

Ivy Health is seeking a Patient Coordinator in Newport News, VA, to welcome patients and support front office operations. You will manage registration, scheduling, and records, ensuring a seamless connection between patients and clinicians.

The role emphasizes customer service, accuracy, and teamwork in a growing practice that delivers physical therapy, occupational therapy, speech therapy, and ABA services.