Patient Coordinator - Front Desk & Scheduling Expert

Ivy Health; Virginia Beach (VA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability insurance

EAP + discount program

Complimentary therapy services

401(k) with company match

PTO & holidays & CEU days

Job summary

Ivy Health in Virginia Beach, VA seeks a Patient Coordinator to be the first point of contact, manage patient registrations, scheduling, and front-office tasks, while supporting the clinical team with accurate records and seamless coordination.

Ideal candidates have 2+ years healthcare admin experience, proficiency in Microsoft Office, strong multitasking, and a patient-focused attitude to deliver exceptional care and experience for families.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Desire to learn and grow in a healthcare environment.

Responsibilities

• Greet and register patients, manage scheduling and front-office tasks.
• Maintain accurate patient records and ensure seamless clinic workflows.
• Coordinate between patients and the clinical team for timely care.
• Assist with scheduling changes and patient communications as needed.

Skills

Administrative experience

Time management

Multi-tasking

Customer service

Adaptability

Eagerness to learn

Tools

Microsoft Office

Job description

Ivy Health in Virginia Beach, VA seeks a Patient Coordinator to be the first point of contact, manage patient registrations, scheduling, and front-office tasks, while supporting the clinical team with accurate records and seamless coordination.

Ideal candidates have 2+ years healthcare admin experience, proficiency in Microsoft Office, strong multitasking, and a patient-focused attitude to deliver exceptional care and experience for families.