Patient Experience & Scheduling Coordinator

Ivy Rehab Network; Newport News (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pet Insurance

Paid Parental Leave

Disability Insurance

EAP

CEU Reimbursement

401(k) with match

PTO & Holidays

Job summary

Ivy Health in Newport News, VA is seeking a Patient Coordinator to be the welcoming first point of contact for patients and families. This full-time role supports front-office operations, including patient registration, scheduling, and record-keeping, ensuring a smooth clinic experience and seamless coordination with the clinical team.

Ideal candidates have 2+ years of healthcare administration, proficiency in MS Office, and strong customer service skills to help deliver exceptional patient care

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Excel, Word, and Outlook.
• Excellent customer service and multitasking abilities.

Responsibilities

• Serve as first point of contact and greet patients.
• Register patients and schedule appointments.
• Maintain accurate patient records and manage appointment flow.
• Coordinate between patients and the clinical team to ensure a smooth visit.

Skills

Administrative experience

MS Office

Time management

Customer service

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Ivy Health in Newport News, VA is seeking a Patient Coordinator to be the welcoming first point of contact for patients and families. This full-time role supports front-office operations, including patient registration, scheduling, and record-keeping, ensuring a smooth clinic experience and seamless coordination with the clinical team.

Ideal candidates have 2+ years of healthcare administration, proficiency in MS Office, and strong customer service skills to help deliver exceptional patient care