Patient Experience Coordinator – Front Office (Healthcare)

ivyhealth; Rosemont (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability insurance

401(k) with company match

PTO and holidays

CEU reimbursement

Job summary

Ivy Health in Villanova, PA is seeking a Patient Coordinator to join our team and deliver a welcoming, organized clinic experience. You will handle front office duties, patient registration, scheduling, and medical record maintenance while supporting the clinical team to ensure smooth operations.

Ideal candidates have 2+ years of healthcare administrative experience, proficiency in Microsoft Office, and a customer-service mindset.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for patients and families.
• Register patients and manage scheduling to ensure smooth clinic flow.
• Maintain accurate patient records and coordinate between patients and the clinical team.
• Provide excellent customer service and support to patients and families.

Skills

Customer service

Time management

Multi-tasking

Adaptability

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Ivy Health in Villanova, PA is seeking a Patient Coordinator to join our team and deliver a welcoming, organized clinic experience. You will handle front office duties, patient registration, scheduling, and medical record maintenance while supporting the clinical team to ensure smooth operations.

Ideal candidates have 2+ years of healthcare administrative experience, proficiency in Microsoft Office, and a customer-service mindset.