Patient Experience Coordinator & Scheduler

SportsMed Physical Therapy, Inc.; Glendale (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Life and disability insurance

PTO

Sick time

Paid holidays

401k with match

Job summary

SportsMed Physical Therapy, Inc. is seeking a Patient Coordinator for our Northern New Jersey clinics. You will manage front desk duties, assist patients, verify insurance benefits, and schedule appointments to maximize clinic efficiency.

The role emphasizes customer service, data accuracy, and teamwork in a fast-paced outpatient setting. Experience in healthcare or hospitality is valued; competitive pay and benefits offered.

Qualifications

• Experience working at a Physical Therapy clinic, medical office, or hospitality with strong customer service.
• Ability to verify insurance benefits and obtain authorizations.
• Proficient in front desk operations and patient scheduling.

Responsibilities

• Welcome patients and visitors in person or by phone.
• Schedule/Reschedule appointments to optimize provider time.
• Verify benefits and obtain authorizations with insurers.

Skills

Customer service

Telephone skills

Time management

Organization

Multitasking

Flexibility

Attention to detail

Professionalism

Communication

Education

Experience in healthcare/front desk

Tools

EMR systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy, Inc. is seeking a Patient Coordinator for our Northern New Jersey clinics. You will manage front desk duties, assist patients, verify insurance benefits, and schedule appointments to maximize clinic efficiency.

The role emphasizes customer service, data accuracy, and teamwork in a fast-paced outpatient setting. Experience in healthcare or hospitality is valued; competitive pay and benefits offered.