Patient Concierge & Scheduling Specialist

SportsMed Physical Therapy; Middletown Township (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

401k with match

Paid time off

Paid holidays

Life and disability insurance

Job summary

SportsMed Physical Therapy is seeking a Patient Coordinator to join our Northern New Jersey team. You will manage front desk operations, schedule appointments, verify insurance benefits, and support the team to meet office goals.

We value outstanding customer service, multitasking, and precise data entry in a fast-paced environment. This role offers growth opportunities and a competitive hourly wage with full benefits in a patient-facing setting.

Qualifications

• Experience in front desk or medical office environments is preferred.
• Strong customer service orientation and communication skills.
• Proficiency with EMR systems and MS Office tools required.

Responsibilities

• Greet patients and visitors, answer inquiries, and direct to appropriate staff.
• Schedule and reschedule appointments to optimize provider time and room utilization.
• Verify insurance benefits and obtain authorizations as needed.
• Maintain accurate patient records and confidentiality.
• Keep appointments on schedule and communicate delays to providers.

Skills

Customer service

Multitasking

Organization

Telephone skills

Attention to detail

Time management

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy is seeking a Patient Coordinator to join our Northern New Jersey team. You will manage front desk operations, schedule appointments, verify insurance benefits, and support the team to meet office goals.

We value outstanding customer service, multitasking, and precise data entry in a fast-paced environment. This role offers growth opportunities and a competitive hourly wage with full benefits in a patient-facing setting.