Patient Coordinator - Growth & Front Desk Expert

SportsMed Physical Therapy; Riverdale (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Life and disability insurance

PTO and sick time

401k with match

Paid holidays

Job summary

SportsMed Physical Therapy in Northern New Jersey seeks a Patient Coordinator to join our front desk team. You will manage patient flow, schedule appointments, verify insurance benefits, and ensure accurate data entry to support efficient operations.

Ideal candidates have a customer-focused mindset, excellent communication skills, and the ability to multitask in a busy outpatient setting. Join us to contribute to a welcoming patient experience and grow with the practice.

Qualifications

• Experience in a medical office or physical therapy environment is preferred.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment with multitasking.
• Attention to privacy and confidentiality.

Responsibilities

• Welcome patients and visitors and answer inquiries.
• Schedule and reschedule appointments.
• Verify insurance benefits and authorizations.
• Maintain accurate patient records.
• Notify providers of arrivals and delays.
• Manage patient accounts and billing information.
• Protect patient confidentiality.
• Support front desk operations and company goals.

Skills

Customer service

Front desk

Multitasking

Time management

Organization

Telephone skills

Attention to detail

Professionalism

Medical front desk

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy in Northern New Jersey seeks a Patient Coordinator to join our front desk team. You will manage patient flow, schedule appointments, verify insurance benefits, and ensure accurate data entry to support efficient operations.

Ideal candidates have a customer-focused mindset, excellent communication skills, and the ability to multitask in a busy outpatient setting. Join us to contribute to a welcoming patient experience and grow with the practice.