Patient Concierge & Scheduling Coordinator

SportsMed Physical Therapy; Middletown (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Life and disability insurance

PTO

Sick time

Paid holidays

401k with match

Job summary

SportsMed Physical Therapy in Northern New Jersey is seeking a Patient Coordinator for our front desk operations. You will greet patients, handle scheduling, verify benefits, and maintain accurate records with a strong focus on customer service.

Bring your professionalism, multitasking ability, and experience in a medical office or hospitality setting to help us deliver outstanding patient care and grow with our team.

Qualifications

• Experience in a front desk role or medical office preferred.
• Customer-focused, friendly demeanor required.
• Ability to manage multiple tasks with accuracy and efficiency.

Responsibilities

• Welcome patients and visitors by front desk contact, in person or by phone.
• Schedule and reschedule appointments; manage calendar effectively.
• Obtain benefit verification and insurance authorization.
• Maintain accurate patient records and confidentiality.
• Ensure timely data entry and file retrieval of patient information.
• Support team to meet office goals and service quality.

Skills

Multitasking

Customer service

Professional telephone skills

Organization

Attention to detail

Focus on quality

Professionalism

Medical office experience

Data entry

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy in Northern New Jersey is seeking a Patient Coordinator for our front desk operations. You will greet patients, handle scheduling, verify benefits, and maintain accurate records with a strong focus on customer service.

Bring your professionalism, multitasking ability, and experience in a medical office or hospitality setting to help us deliver outstanding patient care and grow with our team.