Patient Care Coordinator & Front Desk Scheduler

SportsMed Physical Therapy; Union City (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Life and disability insurance

PTO

Sick time

Paid holidays

401k match

Job summary

SportsMed Physical Therapy in Northern New Jersey seeks a Patient Coordinator to manage front desk operations, schedule appointments, verify benefits, and ensure accurate data entry with a focus on friendly, patient-centered service.

The role supports a fast-paced outpatient clinic, offering growth opportunities, competitive pay, and comprehensive benefits in a patient-friendly environment.

Qualifications

• Experience in a fast-paced front desk or medical office environment.
• Strong customer service and communication skills.
• Attention to patient confidentiality and data accuracy.

Responsibilities

• Greet patients and visitors, in person or by phone.
• Schedule and reschedule appointments and manage calendars.
• Verify insurance benefits and obtain authorizations.
• Maintain patient records and data accuracy.
• Notify providers of delays and keep appointments on schedule.
• Manage patient accounts and collect charges as needed.
• Protect patient confidentiality and comply with policies.

Skills

Fast-paced environment

Multitasking

Flexibility

Professional telephone skills

Customer service

Time management

Organization

Attention to detail

Computer skills (EMR, Excel, Outlook)

Quality focus

Professionalism

Healthcare environment experience

Spanish preferred

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy in Northern New Jersey seeks a Patient Coordinator to manage front desk operations, schedule appointments, verify benefits, and ensure accurate data entry with a focus on friendly, patient-centered service.

The role supports a fast-paced outpatient clinic, offering growth opportunities, competitive pay, and comprehensive benefits in a patient-friendly environment.