Patient Experience Coordinator (Medical Office)

Mid City OB GYN, P.C; Omaha (NE); Presencial; USD 21 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental & vision insurance

401(k) with profit sharing

Paid vacation and holidays

Flexible Spending Account (FSA)

Company-paid life insurance & AD&D

Supplemental life insurance

Training and professional growth

Resumo da oferta

Mid-City OB-GYN, P.C in Omaha, NE is seeking a friendly, organized front desk receptionist to welcome patients, manage check-ins/outs, and answer calls. You’ll schedule appointments, assist with registrations, and support billing and documentation in a fast-paced OB-GYN practice.

The role requires excellent communication, dependability, and the ability to multitask. Prior medical front desk or healthcare customer service experience is preferred. This is a full-time, on-site position.

Qualificações

• Experience in medical front desk or healthcare customer service preferred.
• Familiarity with electronic health records (EHR) required or preferred.
• High school diploma or equivalent.

Responsabilidades

• Greet patients warmly and check them in/out.
• Answer calls with a multi-line phone system and direct as needed.
• Schedule appointments and assist with registration.
• Verify/update patient information in the EHR and collect payments.
• Maintain organized front desk area and support office operations.

Conhecimentos

Customer service

Phone system

Scheduling

EHR familiarity

Documentation & payments

Organized

Formação académica

High school diploma or equivalent

Ferramentas

EHR software

MS Office

Descrição da oferta de emprego

Mid-City OB-GYN, P.C in Omaha, NE is seeking a friendly, organized front desk receptionist to welcome patients, manage check-ins/outs, and answer calls. You’ll schedule appointments, assist with registrations, and support billing and documentation in a fast-paced OB-GYN practice.

The role requires excellent communication, dependability, and the ability to multitask. Prior medical front desk or healthcare customer service experience is preferred. This is a full-time, on-site position.