Front Office Coordinator - Medical Practice

Northeast OB/GYN Associates; San Antonio (TX); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Northeast OB/GYN Associates is seeking a motivated front desk professional to greet patients, manage scheduling, and support medical records in a busy OB/GYN office. The role involves coordinating patient flow, updating insurance information, and ensuring a positive patient experience at every touchpoint.

Responsibilities include answering calls, organizing paperwork, preparing charts for visits and surgeries, and processing payments and deposits daily.

Qualificações

• Greets patients upon arrival and uses appropriate eye contact and name-based greeting.
• Answers calls promptly, manages voicemail and emails, and documents interactions.
• Schedules appointments using computerized systems and coordinates with physicians.

Responsabilidades

• Prepare patient charts and necessary forms before visits and for surgeries.
• Verify patient eligibility and update charts with insurance information.
• Handle payments, collect copays/deductibles, and post transactions in the system.
• Maintain patient records per confidentiality protocols and relevant regulations.
• Assist with front/back-office duties including check-in, check-out, and switchboard duties.

Conhecimentos

Customer service

Phone etiquette

Scheduling

Medical office software

Data entry

Verbal communication

Medical records

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

Northeast OB/GYN Associates is seeking a motivated front desk professional to greet patients, manage scheduling, and support medical records in a busy OB/GYN office. The role involves coordinating patient flow, updating insurance information, and ensuring a positive patient experience at every touchpoint.

Responsibilities include answering calls, organizing paperwork, preparing charts for visits and surgeries, and processing payments and deposits daily.