Medical Office Front Desk & Scheduling Specialist

Good Neighbor Community Health Center; Columbus (NE); On-site; USD 22,000 - 28,000; Full time

Job summary

Good Neighbor Community Health Center in Nebraska is seeking a Medical Office Specialist to support front office operations. You will handle appointment scheduling, payments, and serve as the liaison between patients and medical staff.

Candidates should have strong communication, organization, and computer skills, with attention to confidentiality. Prior front-desk experience and bilingual ability are a plus.

Qualifications

• High School Diploma or equivalent preferred.
• Basic computer and data entry skills required.
• Ability to handle cash and to count money at high volumes including mathematical computations.
• Effective oral and written communication skills.
• Able to exhibit a high level of confidentiality.
• Excellent organizational skills.
• Proactive and independent with the ability to take initiative.
• Bi-lingual preferred.

Responsibilities

• Answer incoming calls and transfer as required.
• Schedule new and follow-up appointments.
• Perform confirmation calls for patients and clients in a timely manner.
• Greet and check in patients, verify and update information in the medical record.
• Collect co-pays and payments at time of service as required.
• Establish payment plans that meet policy requirements.
• Maintain knowledge of insurance eligibility.
• Perform other duties as assigned.

Skills

Basic computer skills

Data entry

Confidentiality

Organizational skills

Communication skills

Independent with initiative

Bilingual

Education

High School Diploma or equivalent

Job description

Good Neighbor Community Health Center in Nebraska is seeking a Medical Office Specialist to support front office operations. You will handle appointment scheduling, payments, and serve as the liaison between patients and medical staff.

Candidates should have strong communication, organization, and computer skills, with attention to confidentiality. Prior front-desk experience and bilingual ability are a plus.