Patient Access & Front Desk Specialist

CommonSpirit Health; Omaha (NE); On-site; USD 22,000 - 31,000; Full time

Job summary

CHI Health Clinic in Omaha, Nebraska is seeking a Clinic Receptionist to be the welcoming face and first point of contact for patients, ensuring a smooth and patient-centered experience. The role involves front-office duties with accuracy and minimal supervision, supporting our mission of humankindness in healthcare delivery.

Responsibilities include answering calls, scheduling appointments, collecting demographics, processing payments, and coordinating follow-up care.

Qualifications

• One year of customer service experience, clerical, or business-related experience

Responsibilities

• Greeting and registering patients with warmth and efficiency
• Manage incoming phone calls and schedule patient appointments according to office guidelines
• Collect, verify, and update patient demographics and insurance information, including co-pays and deductibles
• Handle check-in/check-out functions, processing payments, and coordinating follow-up appointments

Job description

CHI Health Clinic in Omaha, Nebraska is seeking a Clinic Receptionist to be the welcoming face and first point of contact for patients, ensuring a smooth and patient-centered experience. The role involves front-office duties with accuracy and minimal supervision, supporting our mission of humankindness in healthcare delivery.

Responsibilities include answering calls, scheduling appointments, collecting demographics, processing payments, and coordinating follow-up care.