Patient Experience Coordinator - Medical Office

Trinity Health; Chelsea (MA); Vor Ort; USD 33.000 - 42.000; Vollzeit

Benefits dieser Stelle

Day-one benefits

Career growth

Supportive culture

Meaningful work

Zusammenfassung

Trinity Health IHA Medical Group is hiring a Medical Receptionist to be the first point of contact for patients and visitors. You will verify registration and insurance information, check-in patients, and support everyday office operations in a patient-centered environment.

Role includes scheduling, answering phones, collecting payments, and assisting with MyChart and paperwork to enable smooth care journeys for patients and colleagues.

Qualifikationen

• High School Diploma or GED.
• Course work in insurance/billing preferred, but not required.
• No licensure required.

Aufgaben

• Welcome patients and visitors with professionalism and compassion.
• Check patients in and verify registration and insurance information.
• Schedule, confirm, and reschedule appointments.
• Answer phones, respond to inquiries, and route messages appropriately.
• Collect payments and support accurate billing processes.
• Assist with patient communications, paperwork, and MyChart support.
• Maintain patient records and support day-to-day office operations.
• Partner with providers and clinical staff to ensure a smooth patient experience.

Ausbildung

High School Diploma or GED

Jobbeschreibung

Trinity Health IHA Medical Group is hiring a Medical Receptionist to be the first point of contact for patients and visitors. You will verify registration and insurance information, check-in patients, and support everyday office operations in a patient-centered environment.

Role includes scheduling, answering phones, collecting payments, and assisting with MyChart and paperwork to enable smooth care journeys for patients and colleagues.