Patient Experience Coordinator - Medical Office

Ivy Health Inc; Cedar Grove (NJ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Education platform access

Job summary

Ivy Health Inc in Cedar Grove, NJ, is seeking a Patient Coordinator (Full-Time) to be the welcoming first contact for patients and support front office operations. The role ensures organized registration, scheduling, and accurate record-keeping to enable smooth clinic workflows.

The position offers a competitive hourly compensation of $20.00–$22.00, with opportunities to grow within a caring, inclusive environment that values teamwork and exceptional patient care.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and ensure a welcoming, organized clinic experience.
• Support front office operations such as patient registration, scheduling, and other administrative tasks.
• Maintain accurate patient records and manage appointments to ensure seamless coordination with the clinical team.

Skills

Administrative experience

Time management

Customer service

Multi-tasking

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Ivy Health Inc in Cedar Grove, NJ, is seeking a Patient Coordinator (Full-Time) to be the welcoming first contact for patients and support front office operations. The role ensures organized registration, scheduling, and accurate record-keeping to enable smooth clinic workflows.

The position offers a competitive hourly compensation of $20.00–$22.00, with opportunities to grow within a caring, inclusive environment that values teamwork and exceptional patient care.