Patient Experience Coordinator - Front Desk & Scheduling

ivyhealth; Journal Square (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual and holidays

Online education platform

Paid parental leave (after 26 weeks)

Job summary

Ivy Health in Jersey City, NJ is seeking a Patient Coordinator to join a dedicated team. This full-time role focuses on welcoming patients, handling registrations and scheduling, and ensuring a smooth clinic experience for patients and families.

The position emphasizes accurate record-keeping, collaboration with clinicians, and delivering outstanding customer service in a fast-paced healthcare setting. Benefits include a strong culture and ongoing learning opportunities.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in MS Office (Excel, Word, Outlook).
• Strong time management and multitasking abilities.

Responsibilities

• Serve as the first point of contact for patients and families.
• Handle patient registration, scheduling, and front office tasks.
• Maintain accurate patient records and coordinate with clinical staff.
• Provide exceptional customer service and support clinic workflows.

Skills

Healthcare admin

Microsoft Office

Time management

Multi-tasking

Customer service

Adaptability

Job description

Ivy Health in Jersey City, NJ is seeking a Patient Coordinator to join a dedicated team. This full-time role focuses on welcoming patients, handling registrations and scheduling, and ensuring a smooth clinic experience for patients and families.

The position emphasizes accurate record-keeping, collaboration with clinicians, and delivering outstanding customer service in a fast-paced healthcare setting. Benefits include a strong culture and ongoing learning opportunities.