Patient Experience & Scheduling Coordinator

ivyhealth; Ventnor City (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO accrual

6 holidays

401(k) with company match

Employee Assistance Program

Job summary

Ivy Health in Ventnor City, NJ is seeking a Patient Coordinator for a full-time role to support front-office operations, patient registration, scheduling, and records management to ensure a welcoming and organized clinic experience.

The position emphasizes excellent customer service, multi-tasking in a fast-paced environment, and collaboration with the clinical team, with compensation ranging from $18.00 to $22.00 per hour.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations and deliver quality care.
• Adaptability and a positive attitude in fluctuating workloads.

Responsibilities

• Serve as the first point of contact for patients and families.
• Handle patient registration and scheduling; manage records and appointments.
• Support front-office operations and assist the clinical team with administrative tasks.
• Provide excellent customer service and maintain a welcoming clinic experience.

Skills

Administrative experience

Time management

Multi-tasking

Self-motivated

Adaptability

Eagerness to learn

Patient-focused service

Tools

Microsoft Office

Job description

Ivy Health in Ventnor City, NJ is seeking a Patient Coordinator for a full-time role to support front-office operations, patient registration, scheduling, and records management to ensure a welcoming and organized clinic experience.

The position emphasizes excellent customer service, multi-tasking in a fast-paced environment, and collaboration with the clinical team, with compensation ranging from $18.00 to $22.00 per hour.