Patient Concierge & Front Desk Coordinator (Healthcare)

Ivy Health Inc; Livingston (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

Paid holidays (6)

Paid parental leave (after 26 weeks)

Job summary

Ivy Health Inc in Livingston, NJ is seeking a Patient Coordinator to join our healthcare team. You will be the first friendly face patients meet, guiding them through registration, scheduling, and other administrative tasks to ensure a smooth clinic experience.

You will maintain patient records, coordinate appointments with clinicians, and deliver outstanding customer service to patients and families, helping our clinics run efficiently and compassionately.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude.
• Commitment to high-quality patient care.

Responsibilities

• Serve as the first point of contact for patients and provide a welcoming clinic experience.
• Support front office operations: patient registration and scheduling.
• Maintain accurate patient records and appointment management.
• Deliver excellent customer service to patients and families.

Skills

Administrative experience

Time management

Multi-tasking

Patient-focused service

Adaptability

Eagerness to learn

Tools

MS Office

Job description

Ivy Health Inc in Livingston, NJ is seeking a Patient Coordinator to join our healthcare team. You will be the first friendly face patients meet, guiding them through registration, scheduling, and other administrative tasks to ensure a smooth clinic experience.

You will maintain patient records, coordinate appointments with clinicians, and deliver outstanding customer service to patients and families, helping our clinics run efficiently and compassionately.