Patient Experience Coordinator — Imaging Scheduling

Capitol Imaging Services, LLC; Atlanta (GA); On-site; USD 21,000 - 34,000; Part time

Job summary

Capitol Imaging Services, LLC is seeking a part-time Patient Coordinator at our Georgia outpatient imaging facility in Atlanta. The role focuses on scheduling imaging appointments, verifying insurance, and delivering compassionate, patient-centered service from first contact through visit completion.

The ideal candidate has healthcare office experience, strong communication skills, and the ability to manage a busy schedule with HIPAA compliance.

Qualifications

• Healthcare or medical office experience preferred.
• Familiar with medical terminology and HIPAA.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency with scheduling software and EMR systems.
• Empathetic, patient-focused approach.
• Minimum 1–2 years in radiology or imaging settings.

Responsibilities

• Coordinate and schedule imaging appointments to optimize resources.
• Verify insurance eligibility and communicate coverage details.
• Monitor daily schedule and backfill open slots for efficiency.
• Serve as first point of contact for patients with empathetic guidance.
• Accurately enter patient data into EMR and maintain records.
• Collaborate with radiologists, technologists, and staff.
• Provide a warm, welcoming environment and professional service.

Skills

Patient Scheduling

Insurance Verification

Appointment Management

Patient Communication

Data Entry

HIPAA Knowledge

Multitasking

Empathy

Tools

Scheduling software

EMR systems

Job description

Capitol Imaging Services, LLC is seeking a part-time Patient Coordinator at our Georgia outpatient imaging facility in Atlanta. The role focuses on scheduling imaging appointments, verifying insurance, and delivering compassionate, patient-centered service from first contact through visit completion.

The ideal candidate has healthcare office experience, strong communication skills, and the ability to manage a busy schedule with HIPAA compliance.