Patient Coordinator

Capitol Imaging Services, LLC; Marietta (GA); On-site; USD 38,000 - 52,000; Part time

Job summary

Capitol Imaging Services, LLC in Marietta, Kennestone and Canton locations is seeking a compassionate Patient Coordinator to ensure a smooth patient journey from appointment scheduling through visit completion. You will coordinate imaging appointments, verify insurance, and manage backfill of open slots with empathy and efficiency.

The role requires 1–2 years in healthcare, HIPAA knowledge, excellent communication, and proficiency with EMR systems and scheduling software.

Qualifications

• Minimum 1–2 years in a healthcare or medical office setting.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills; strong organizational and multitasking abilities.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Coordinate and schedule imaging appointments, ensuring optimal resource use and timely care.
• Verify insurance eligibility and communicate coverage details to patients.
• Monitor the daily schedule to identify cancellations and backfill slots.
• Serve as first point of contact for patients—answer calls and inquiries with empathy.
• Enter patient information into the EMR accurately and maintain records.
• Collaborate with radiologists, technologists, and administrative staff for smooth patient flow.
• Provide warm, welcoming service to patients and families with professionalism.

Skills

Communication skills

Empathy

Multitasking

Organizational skills

Bilingual

Tools

Scheduling software

EMR system

Job description

Float Patient Coordinator (Part-Time to Full-Time) – Marietta, Kennestone, and Canton LocationsAt Capitol Imaging Services , we are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.Key Responsibilities:Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.Must be a bilingual speaker.Qualifications:Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in scheduling software and EMR systemsAttributes: Empathetic, patient-focused, dependable, and passionate about helping others.