Patient Coordinator (51167)

Capitol Imaging Services, LLC; Marietta (GA); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Capitol Imaging Services, LLC is seeking a compassionate Patient Coordinator to support imaging facilities in Marietta and surrounding locations. You will manage patient scheduling, verify insurance, and ensure smooth patient flow from scheduling to visit completion.

The role requires excellent communication, strong organization, and the ability to work with radiologists and staff to deliver a welcoming, efficient patient experience.

Qualifications

• Experience in a healthcare or medical office setting (1–2 years).
• Knowledge of medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal abilities.
• Strong organizational and multitasking capabilities.
• Proficiency with scheduling software and EMR systems.
• Empathetic, patient-focused, dependable, and passionate about helping others.

Responsibilities

• Coordinate and schedule imaging appointments for patients.
• Verify insurance eligibility and communicate coverage details.
• Monitor daily schedule and backfill open slots.
• Serve as first point of contact for patients—calls and inquiries.
• Enter patient information into the EMR accurately and maintain records.
• Collaborate with radiologists, technologists, and staff to ensure smooth patient flow.
• Provide warm, empathetic customer service to patients and families.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Excellent communication

Interpersonal skills

Organizational skills

Empathy and patient focus

Tools

Scheduling software

EMR systems

Job description

Job Details: Job Location: Georgia - Outpatient Imaging Marietta - Marietta, GA 30068,

Float Patient Coordinator (Part-Time to Full-Time) – Marietta, Kennestone, and Canton Locations

At Capitol Imaging Services , we are seeking a compassionate, organized, and detail-orientedPatient Coordinatorto join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently.At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.

Key Responsibilities:

• Patient Scheduling:Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.


• Insurance Verification:Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.


• Appointment Management:Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.


• Patient Communication:Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.


• Data Entry & Record Keeping:Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.


• Collaboration:Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.


• Customer Service:Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.


• Must be a bilingual speaker.

Qualifications:

• Experience:Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.


• Knowledge:Familiarity with medical terminology, insurance processes, and HIPAA regulations.


• Excellent communication and interpersonal skills


• Strong organizational and multitasking abilities


• Proficiency in scheduling software and EMR systems


• Attributes:Empathetic, patient-focused, dependable, and passionate about helping others.