Patient Experience Coordinator I

Ambu; Temple, Northern (TX, KY); Hybrid; USD 21,000 - 26,000; Full time

Benefits offered by this job

Immediate health benefits eligibility

401(k) with match up to 5%

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health in Texas seeks a Patient Services Specialist I to provide administrative support in a physician office or clinic, helping patients with check-in/check-out, scheduling, and insurance verification.

You will answer phones, assist with patient registration, collect payments, post charges, and help patients navigate financial arrangements while delivering compassionate, patient-centered care.

Qualifications

• Education: HS Diploma or GED equivalent.
• Experience: Less than 1 year in a similar role.

Responsibilities

• Assist patient duties including check-in/check-out, scheduling, and insurance verification.
• Register patients by collecting demographics and insurance information.
• Accept payments, post charges, and generate daily payment reports.
• Provide accurate information to patients and approved entities and respond to inquiries.
• Direct patients to waiting areas and assist with medical records duties as requested.

Education

HS Diploma/GED

Job description

Baylor Scott & White Health in Texas seeks a Patient Services Specialist I to provide administrative support in a physician office or clinic, helping patients with check-in/check-out, scheduling, and insurance verification.

You will answer phones, assist with patient registration, collect payments, post charges, and help patients navigate financial arrangements while delivering compassionate, patient-centered care.