Patient Services Coordinator: Scheduling & Care Access

Baylor Scott & White Health; Round Rock (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match up to 5%

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health is seeking a Patient Services Specialist I to provide administrative support in a physician office or clinic. The role centers on patient relations, check-in/check-out, scheduling, and insurance verification, ensuring high-quality, patient-centered care.

Responsibilities include assisting with registrations, collecting insurance details, posting payments, and handling routine inquiries while maintaining accurate records and professional communication with patients and

Qualifications

• Education: HS Diploma or GED equivalent.
• Experience: Less than 1 year in a related role.
• Role: Administrative support in a physician office, clinic, or similar setting.

Responsibilities

• Assist with patient duties including check-in, check-out, scheduling, insurance verification, and answering phones.
• Assist with patient registration by collecting and verifying insurance information and updating records.
• Accept payments for physician/clinic services and post charges.
• Generate daily payment reports and reconcile cash drawer.
• Provide accurate patient, medical, financial or procedural information to patients or approved entities.

Skills

Good listening

Interpersonal comms

Phone etiquette

Empathetic listening

Data entry

Education

H.S. Diploma/GED Equivalent

Job description

Baylor Scott & White Health is seeking a Patient Services Specialist I to provide administrative support in a physician office or clinic. The role centers on patient relations, check-in/check-out, scheduling, and insurance verification, ensuring high-quality, patient-centered care.

Responsibilities include assisting with registrations, collecting insurance details, posting payments, and handling routine inquiries while maintaining accurate records and professional communication with patients and