Patient Experience Coordinator

Baylor Scott & White Health; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Tuition reimbursement

PTO from Day 1

Job summary

Baylor Scott & White Health in Dallas is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone duties to help deliver patient-centered care.

This role emphasizes strong communication, accurate data entry, and courteous service in a fast-paced environment, with opportunities to develop professional skills and contribute to seamless

Qualifications

• Excellent listening and interpersonal communication.
• Strong data entry and numeric skills with accuracy.
• Ability to guide patients and answer routine inquiries.

Responsibilities

• Greet and assist patients, check-in/check-out, and schedule appointments.
• Verify insurance information and demographics, enter updates into the system.
• Handle payments and process charges per guidelines.
• Respond to phones and patient questions with professional courtesy.
• Support medical records duties as requested.

Skills

Communication skills

Attention to detail

Data entry

Education

HS Diploma/GED

Job description

Baylor Scott & White Health in Dallas is seeking a Patient Services Specialist 1 to provide administrative support in a physician office, clinic, or related setting. You will assist patients with check-in/check-out, scheduling, insurance verification, and phone duties to help deliver patient-centered care.

This role emphasizes strong communication, accurate data entry, and courteous service in a fast-paced environment, with opportunities to develop professional skills and contribute to seamless