Patient Experience Coordinator - Healthcare Scheduling

Ivy Health Inc; Monroe (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual & holidays

Online education platform

Job summary

Ivy Health Inc in Monroe, CT is seeking a Patient Coordinator to serve as the first point of contact and ensure a welcoming, organized clinic experience. You will support front office tasks including patient registration, scheduling, and records management to enable seamless care by our clinical team.

The role emphasizes excellent customer service, accuracy in patient data, and teamwork within a dynamic primary care environment in a reputable Ivy Health network.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Strong time management and ability to multi-task in a fast-paced clinic environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet patients and register new patients while maintaining accurate records.
• Schedule appointments and coordinate with clinical team to ensure smooth patient flow.

Skills

Administrative experience

MS Office

Time management

Multitasking

Self-motivated

Adaptable

Eager to learn

Patient service

Tools

Excel

Word

Outlook

Job description

Ivy Health Inc in Monroe, CT is seeking a Patient Coordinator to serve as the first point of contact and ensure a welcoming, organized clinic experience. You will support front office tasks including patient registration, scheduling, and records management to enable seamless care by our clinical team.

The role emphasizes excellent customer service, accuracy in patient data, and teamwork within a dynamic primary care environment in a reputable Ivy Health network.