Patient Experience Coordinator - Healthcare Office

ivyhealth; Warminster Township (Bucks County); Sur place; USD 40 000 - 42 000; Plein temps

Avantages offerts par ce poste

Employee Assistance Program

Discount program

Complementary therapy services

401(k) with company match

PTO accrual

6 holidays

Access to online education platform

Paid parental leave

Résumé du poste

Ivy Health in Warminster, PA is seeking a Patient Coordinator to join our frontline team. You will be the first contact for patients, handling registration, scheduling, and front-office tasks to ensure a welcoming, organized clinic experience.

You will maintain accurate patient records, manage appointments, and deliver exceptional customer service to patients and families while supporting clinicians and the care team.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsabilités

• Serve as the first point of contact for patients and deliver a welcoming, organized clinic experience.
• Support front office operations such as patient registration and scheduling.
• Maintain accurate patient records and appointment management.
• Provide excellent customer service to patients and families.

Connaissances

Healthcare admin

MS Office

Outils

MS Office

Description du poste

Ivy Health in Warminster, PA is seeking a Patient Coordinator to join our frontline team. You will be the first contact for patients, handling registration, scheduling, and front-office tasks to ensure a welcoming, organized clinic experience.

You will maintain accurate patient records, manage appointments, and deliver exceptional customer service to patients and families while supporting clinicians and the care team.