Patient Experience Coordinator — Healthcare Admin

ivyhealth; Dearborn (MI); On-site; USD 25,000 - 28,000; Full time

Job summary

Ivy Health in Dearborn, MI is seeking a Patient Coordinator to be the welcoming first point of contact in a busy clinic. This full-time 40 hour/week role supports patient registration, scheduling, and front office tasks to ensure smooth coordination with the clinical team.

The position emphasizes accurate records, excellent service to patients and families, and teamwork within a growing outpatient therapy network.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficient in Microsoft Office applications (Excel, Word, Outlook).
• Strong organizational and customer service skills.

Responsibilities

• Greet and coordinate patients at reception and appointments.
• Register patients and manage scheduling to ensure clinic efficiency.
• Maintain accurate patient records and front office workflows.

Skills

MS Office

Time management

Multi-tasking

Education

Healthcare administration experience (contextual)

Tools

Microsoft Office

Job description

Ivy Health in Dearborn, MI is seeking a Patient Coordinator to be the welcoming first point of contact in a busy clinic. This full-time 40 hour/week role supports patient registration, scheduling, and front office tasks to ensure smooth coordination with the clinical team.

The position emphasizes accurate records, excellent service to patients and families, and teamwork within a growing outpatient therapy network.