Patient Experience Coordinator

ivyhealth; Town of Monroe (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid parental leave after 26 weeks

Job summary

Ivy Health in Monroe, CT is hiring a Patient Coordinator to be the first point of contact for patients and to support front office operations. The role focuses on patient registration, scheduling, and maintaining accurate records to ensure smooth clinic workflows and outstanding service to patients and families.

The ideal candidate brings at least 2 years in a healthcare admin role, proficiency in MS Office, and a proactive, patient-first mindset within a fast-paced environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serves as the first point of contact for patients and handles registrations and scheduling.
• Maintains accurate patient records and coordinates between patients and the clinical team.
• Provides excellent customer service to patients and families.

Skills

Healthcare admin experience

Time management

Multi-tasking

Customer service

Self-motivated

Tools

Microsoft Office

Job description

Ivy Health in Monroe, CT is hiring a Patient Coordinator to be the first point of contact for patients and to support front office operations. The role focuses on patient registration, scheduling, and maintaining accurate records to ensure smooth clinic workflows and outstanding service to patients and families.

The ideal candidate brings at least 2 years in a healthcare admin role, proficiency in MS Office, and a proactive, patient-first mindset within a fast-paced environment.