Patient Experience Coordinator (Clinic Front Desk)

ivyhealth; Bryn Mawr (PA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Program

Discount program

Complementary therapy services

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave

Job summary

Ivy Health in Ardmore, PA is seeking a Patient Coordinator to join our dedicated team. This full-time role involves front office tasks, patient registration, scheduling, and coordinating with clinicians to ensure a smooth clinic flow.

As the first point of contact, you will provide welcoming service, maintain patient records, and support daily administrative operations in a bustling outpatient environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and multi-tasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude toward fluctuating workloads.
• Commitment to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and families.
• Manage patient registration and scheduling.
• Maintain accurate patient records and clinic workflows.
• Coordinate with clinical team to ensure seamless care.
• Provide excellent customer service and a welcoming experience.

Skills

Administrative experience

Microsoft Office

Time management

Customer service

Healthcare experience

Tools

Excel

Word

Outlook

Job description

Ivy Health in Ardmore, PA is seeking a Patient Coordinator to join our dedicated team. This full-time role involves front office tasks, patient registration, scheduling, and coordinating with clinicians to ensure a smooth clinic flow.

As the first point of contact, you will provide welcoming service, maintain patient records, and support daily administrative operations in a bustling outpatient environment.