Patient Experience Coordinator | Healthcare Front Desk

ivyhealth; Downingtown (Chester County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

401(k) with company match

Paid holidays

PTO accrual

Online education platform

Job summary

Ivy Health in Downingtown, PA is seeking a Patient Coordinator to welcome patients and keep the clinic running smoothly. You will handle patient registration, scheduling, and front desk duties, ensuring accurate records and seamless coordination with the clinical team.

We value teamwork, growth, and exceptional patient service. The role offers stable full-time hours, opportunities for professional development, and a supportive environment in a community-focused healthcare provider.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Ability to multi-task in a fast-paced environment with strong time management.

Responsibilities

• Greet and register patients, schedule appointments, and manage front office tasks.
• Maintain accurate patient records and ensure seamless coordination with the clinical team.
• Coordinate between patients and clinicians to deliver organized, high-quality care.
• Provide excellent customer service to patients and families.

Skills

Time management

Multitasking

Customer service

Attention to detail

Communication

Tools

Excel

Word

Outlook

Job description

Ivy Health in Downingtown, PA is seeking a Patient Coordinator to welcome patients and keep the clinic running smoothly. You will handle patient registration, scheduling, and front desk duties, ensuring accurate records and seamless coordination with the clinical team.

We value teamwork, growth, and exceptional patient service. The role offers stable full-time hours, opportunities for professional development, and a supportive environment in a community-focused healthcare provider.