Patient Experience Coordinator

ivyhealth; Wilkins Four Corners (MA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual and holidays

Online education platform

Paid parental leave

Job summary

Ivy Health in Plainville, MA is seeking a Patient Coordinator to be the first point of contact for patients, ensuring a welcoming and organized clinic experience. You will handle patient registration, scheduling, and other front-office tasks to support the clinical team.

The role requires 2+ years of administrative healthcare experience, proficiency with Microsoft Office, strong time management, and a customer-service orientation. We offer bonuses, benefits, and opportunities for growth.

Qualifications

• 2+ years of administrative experience in a healthcare setting preferred.
• Proficiency with Microsoft Office (Excel, Word, Outlook) required.
• Strong time management and ability to multi-task in a fast-paced clinic.

Responsibilities

• Greet patients and serve as the first point of contact in the clinic.
• Handle patient registration, scheduling, and front-office tasks.
• Maintain accurate patient records and support clinic workflows.
• Provide excellent customer service to patients and families.

Skills

Administrative support

Microsoft Office

Time management

Multitasking

Customer service

Self-motivation

Adaptability

Tools

Excel

Word

Outlook

Job description

Ivy Health in Plainville, MA is seeking a Patient Coordinator to be the first point of contact for patients, ensuring a welcoming and organized clinic experience. You will handle patient registration, scheduling, and other front-office tasks to support the clinical team.

The role requires 2+ years of administrative healthcare experience, proficiency with Microsoft Office, strong time management, and a customer-service orientation. We offer bonuses, benefits, and opportunities for growth.