Patient Experience Coordinator - Healthcare Front Desk

Ivy Rehab; Livingston (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Online education platform

Job summary

Ivy Health in Livingston, NJ is hiring a Patient Coordinator to join our front desk team. You will be the first point of contact for patients, coordinating registrations, scheduling, and overall clinic flow in a fast-paced environment.

The role emphasizes excellent customer service, accurate record-keeping, and seamless collaboration with clinicians to deliver a welcoming, organized patient experience at Ivy Health.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Excel, Word, and Outlook.
• Excellent time management and multitasking in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptable with a positive attitude toward fluctuating workloads.
• Commitment to exceptional patient outcomes and quality care.

Responsibilities

• Serve as the first point of contact for patients and families.
• Support front office operations: patient registration and scheduling.
• Maintain accurate patient records and manage appointments.
• Provide excellent customer service to patients and families.

Skills

Administrative experience in healthca

MS Office

Time management

Customer service

Teamwork

Tools

Microsoft Office Suite

Job description

Ivy Health in Livingston, NJ is hiring a Patient Coordinator to join our front desk team. You will be the first point of contact for patients, coordinating registrations, scheduling, and overall clinic flow in a fast-paced environment.

The role emphasizes excellent customer service, accurate record-keeping, and seamless collaboration with clinicians to deliver a welcoming, organized patient experience at Ivy Health.