Patient Experience Coordinator, Healthcare Admin

Ivy Health; Winfield (IN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Parental leave

Disability (short/long-term)

EAP + discounts

Therapy services

401(k) match

Paid time off

CEU reimbursement

Professional development

Job summary

Ivy Health in Winfield, IN is seeking a Patient Coordinator who greets patients, handles front desk tasks, and coordinates care with the clinical team. This full-time role involves patient registration, scheduling, and maintaining accurate records.

The ideal candidate has 2+ years of healthcare admin experience, strong Microsoft Office skills, and a customer‑service mindset. You will contribute to a welcoming, organized clinic experience and support families through therapy services.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.

Responsibilities

• Serve as the first point of contact for patients, providing a welcoming, organized clinic experience.
• Handle patient registration, scheduling, and other front office tasks to ensure seamless coordination with the clinical team.
• Maintain accurate patient records and manage appointment workflows to support clinic operations.
• Provide excellent customer service to patients and families, ensuring a positive patient experience.

Skills

Healthcare admin

Microsoft Office

Time management

Multi-tasking

Customer service

Self-motivated

Job description

Ivy Health in Winfield, IN is seeking a Patient Coordinator who greets patients, handles front desk tasks, and coordinates care with the clinical team. This full-time role involves patient registration, scheduling, and maintaining accurate records.

The ideal candidate has 2+ years of healthcare admin experience, strong Microsoft Office skills, and a customer‑service mindset. You will contribute to a welcoming, organized clinic experience and support families through therapy services.