Patient Experience Coordinator - Healthcare Admin

Ivy Rehab Network; Fort Mill (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave after 26 weeks

Job summary

Ivy Health in Fort Mill, SC is seeking a dedicated Patient Coordinator to deliver a welcoming and organized clinic experience. The role supports front office tasks like patient registration, scheduling, and administrative duties, ensuring seamless coordination between patients and the clinical team.

The position emphasizes accuracy in patient records, efficient appointment management, and outstanding customer service to patients and families in a fast-paced healthcare environment.

Qualifications

• 2+ years of healthcare administrative experience preferred.

Responsibilities

• Handle front desk registration and patient scheduling.
• Maintain accurate patient records and appointment management.
• Coordinate clinic workflows and support the clinical team.
• Provide excellent customer service to patients and families.

Skills

Healthcare admin

Microsoft Office

Time management

Multi-tasking

Customer service

Self-motivated

Adaptability

Learning mindset

Patient care

Tools

Excel

Word

Outlook

Job description

Ivy Health in Fort Mill, SC is seeking a dedicated Patient Coordinator to deliver a welcoming and organized clinic experience. The role supports front office tasks like patient registration, scheduling, and administrative duties, ensuring seamless coordination between patients and the clinical team.

The position emphasizes accuracy in patient records, efficient appointment management, and outstanding customer service to patients and families in a fast-paced healthcare environment.