Front Desk & Patient Experience Coordinator

ivyhealth; Southfield Township (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Online education platform

Paid parental leave (after 26 weeks)

Complementary therapy services

Job summary

Ivy Health is seeking a Patient Coordinator in Bingham Farms, MI. You will be the welcoming first point of contact, handling patient registration, scheduling, and front office support to ensure a seamless clinic experience for patients and families.

Join a team focused on exceptional care and ongoing learning, with competitive benefits and a commitment to growth and inclusion. This full-time role offers a stable schedule and a patient-centered work environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Excellent time management and ability to multitask in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and a positive attitude with fluctuating workloads.
• Eagerness to learn and grow, dedication to exceptional patient outcomes.

Responsibilities

• Serve as the first point of contact for patients and provide a welcoming clinic experience.
• Assist with patient registration, scheduling, and other front office tasks.
• Maintain accurate patient records and support clinic workflows with exemplary customer service.

Skills

Administrative experience

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Ivy Health is seeking a Patient Coordinator in Bingham Farms, MI. You will be the welcoming first point of contact, handling patient registration, scheduling, and front office support to ensure a seamless clinic experience for patients and families.

Join a team focused on exceptional care and ongoing learning, with competitive benefits and a commitment to growth and inclusion. This full-time role offers a stable schedule and a patient-centered work environment.